Mewayz (Formerly Seemless) ("Mewayz", "we", "us") hosts content that our customers create and publish through the platform — for example public link-in-bio pages, digital business cards, online storefronts, and other creator-published pages. We respond to clear notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512, and take appropriate action, which may include removing or disabling access to the allegedly infringing material.
This policy explains how to submit a notice, what we do with it, and how a customer whose content was removed can respond.
Copyright infringement notices and counter-notifications under this policy should be sent to our designated agent:
Mewayz (Formerly Seemless) — Copyright Agent
Email: [email protected]
Subject line: "DMCA Notice" (or "DMCA Counter-Notice")
Mail: 131 Continental Dr Suite 305, Newark, DE 19702, USA
Notices sent to any other address or department may experience delays. Email is the fastest route to a response.
To be effective under 17 U.S.C. § 512(c)(3), your notice must be in writing and include:
A notice missing these elements may not be actionable under the DMCA safe-harbor process; we'll tell you what's missing if we can't act on an incomplete notice.
On receiving a complete, valid notice, we will remove or disable access to the identified material, notify the customer who published it, and provide that customer a copy of the notice (redacting your contact details is not automatic — the customer generally sees who filed the notice, as required to support a counter-notification).
We aim to act on complete notices promptly. We are not able to adjudicate copyright disputes ourselves — our role is to follow the notice-and-takedown process, not to determine who is legally correct.
If your content was removed and you believe this was a mistake or misidentification, you may submit a counter-notification to the same address above. To be effective, it must include:
Upon a valid counter-notification, we will forward it to the original complainant. Unless they inform us they have filed a court action seeking to restrain the customer from the infringing activity, we may restore the material in 10–14 business days, as required by 17 U.S.C. § 512(g).
Consistent with 17 U.S.C. § 512(i), we will, in appropriate circumstances, terminate the accounts of customers who are determined to be repeat infringers.
Under 17 U.S.C. § 512(f), anyone who knowingly materially misrepresents that material is infringing, or that it was removed by mistake, may be liable for damages. Please be sure of your claim before filing a notice or counter-notice.
Plain-English summary: If you find your copyrighted work on a page hosted on our platform, email [email protected] with the URL and the required statements above, and we'll act on a valid notice. If your own page gets taken down and you think that's wrong, you can counter-notify the same way.
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